You may get better performance if such displays are connected to the Thunderbolt 3 port, using a USB-C to DisplayPort cable. Typically that is done by switching the display from DisplayPort 1.2 to DisplayPort 1.1.Ī currently known list of such displays includes: Some displays connected to the DisplayPort port may need to be set to 4K at 30 Hz, instead of 4K at 60 Hz. If you want to connect a display using a USB-C connector, then use the Thunderbolt 3 port. They support USB protocol only - no alternate modes, no Thunderbolt signal, and no DisplayPort The two USB 3.1 Gen 2 (USB-C) ports on Elgato Thunderbolt 3 Pro Dock are for data only. Please Note: The USB 3.1 Gen 2 (USB-C) Ports Cannot Connect To Displays The resolution and refresh rate available to your displays will be determined by whether you connect via Thunderbolt 3, DisplayPort, or using an HDMI adapter. You have a few options when it comes to setup. The following is a list of how you can use up to two monitors with Elgato Thunderbolt 3 Pro Dock in various configurations.Įlgato Thunderbolt 3 Pro Dock can use up to two 4K displays at the same time. The number of displays you can use with Elgato Thunderbolt™ 3 Pro Dock depends on the power of your computer’s graphics system, the type of displays you’re trying to use, and whether you're using a Mac or PC.
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